Cabo Madness - Refund Policy
Cancellations for Cabo Madness services must be requested via email to info@cabomadness.com at least 72 hours before the day of the reservation to be refundable. Cancellations requested at least 72 hours before the event will receive a total refund. Cancellations requests made with less than 72-hour notice of the event will not be entitled to compensation. Cancellations for Cabo Madness services can’t be requested after the event date, and no refund will apply.
CREDIT CARD & ID
To avail services from Cabo Madness, you must present the original credit card used to purchase the ticket and a valid government-issued photo Identification along with your e-tickets that have been emailed to you when your order was placed. To enter the Venue, both the credit card and ID must match the purchased tickets' names. If the name on the Credit Card and ID do not match the tickets, or if you do not have both the credit card used to make the purchase and the government-issued ID, you will be denied entry to Cabo Madness events without a refund.
PURCHASE POLICY
By placing an order for Cabo Madness services, you confirm that you have read this policy, our privacy policy, and terms of use and agree to abide by the clauses within. This Purchase Policy is a binding contract between you, Cabo Madness.
NO REFUNDS
Unforeseen circumstances with Cabo Madness' control will not be grounds for a refund, including but not limited to the following: family emergencies, medical emergencies, employment issues including layoffs, traffic, parking, public or private transportation issues, etc. If you purchased for the incorrect date, location, event, etc., Cabo Madness are not obligated to provide a refund, credit, exchange, or transfer.
COLLECTIONS & LEGAL ACTION AGAINST DEBT
Once you purchase Cabo Madness services, if those funds are removed from CABO HOSPITALITY LLC’s account and given back to you, you owe Cabo Madness that money back, plus applicable fees as outlined below. If you owe money to Cabo Madness, we reserve the right to take legal action against you and or send you to collections for the recovery of said debt.
SUPPORT
If you encounter a problem at a Cabo Madness event, you must file a complaint with CABO MADNESS within five (5) calendar days following the date of the event. Failure to contact CABO MADNESS within the five (5) days will be a complete waiver of your right to request monetary compensation. If you need customer support, email us at info@cabomadness.com .