Cabo Madness - Refund Policy
Cancellations for Cabo Madness services must be requested via email to firstname.lastname@example.org at least 72 hours before the day of the reservation to be refundable. Cancellations requested at least 72 hours before the event will receive a total refund. Cancellations requests made with less than 72-hour notice of the event will not be entitled to compensation. Cancellations for Cabo Madness services can’t be requested after the event date, and no refund will apply.
CREDIT CARD & ID
To avail services from Cabo Madness, you must present the original credit card used to purchase the ticket and a valid Government Issued Photo Identification along with your e-tickets that have been emailed to you when your order is placed. To enter the Venue, both the credit card and ID must match the purchased tickets' names. If the name on the Credit Card and ID do not match the tickets, or if you do not have both the credit card used to make the purchase and government-issued ID, you will be denied entry to Cabo Madness events without a refund.
Unforeseen circumstances beyond CABO HOSPITALITY LLC and Cabo Madness' control will not be grounds for a refund, including but not limited to the following: family emergencies, medical emergencies, employment issues including layoffs, traffic, parking, public or private transportation issues, etc. If you purchased for the incorrect date, location, event, etc., CABO HOSPITALITY LLC and Cabo Madness are not obligated to provide a refund, credit, exchange, or transfer.
COLLECTIONS & LEGAL ACTION AGAINST DEBT
Once you make a purchase for Cabo Madness services, if those funds are removed from CABO HOSPITALITY LLC’s account and given back to you, you owe CABO HOSPITALITY LLC and Cabo Madness that money back, plus applicable fees as outlined below. If you owe money to CABO HOSPITALITY LLC and Cabo Madness, we reserve the right to take legal action against you and or send you to collections for the recovery of said debt.
If you encounter a problem at a Cabo Madness event, you must file a complaint with CABO HOSPITALITY LLC within five (5) calendar days following the date of the event. Failure to contact CABO HOSPITALITY LLC within the five (5) days will be a complete waiver of your right to request monetary compensation. If you need customer support, email us at email@example.com.